Customer Support is a top priority for Chemistry Central and we aim to respond to all queries within 24 hours and are available 7 days a week.
Having problems with some aspects of Chemistry Central?
Search the BioMed Central Support Knowledge Base to find answers to common questions.
Web support information pages
- Chemistry Central FAQ
- Chemistry Central Instructions for Authors
- How can I ensure that I receive Chemistry Central's emails?
- Request a new password
- Update your email address
Please email us at firstname.lastname@example.org
Contact us by telephone (24 hours a day, Monday - Friday)
Customers in the UK call free on 0800 389 8136
All other customers call +44 (0) 20 3192 2009
Contact us by fax
+44 (0) 20 3192 2010
Chemistry Central customer service team
Your Customer support representatives' contact information.