Submit a manuscript Sign up for article alerts Contact us


Customer Support is a top priority for Chemistry Central. Email/web enquiries will receive a personal response within 48 hours (2 working days).

Having problems with some aspects of Chemistry Central?

Search the BioMed Central Support Knowledge Base to find answers to common questions.

Web support information pages

Email support

Please email us at

Telephone/Fax support

Contact us by telephone (weekdays 9am - 6pm UK time)
Customers in the UK call free on 0800 389 8136
All other customers call +44 (0) 20 3192 2009

Contact us by fax
+44 (0) 20 3192 2010

Chemistry Central customer service team

Your Customer support representatives' contact information.